Privacy Policy

This policy explains what personal information NABOLY collects through this website, why, and how it is kept. [PLACEHOLDER — to be reviewed by the client before launch; update the analytics and payment sections to match the tools actually used.]

Who we are

NABOLY, [LEGAL ENTITY NAME], [FACTORY ADDRESS], Hebron, Palestine. Questions about this policy: [EMAIL ADDRESS].

What we collect

Orders: name, delivery and billing address, email, phone number and the items ordered. Card details are handled by the payment provider and never stored on this site.
Enquiries: what you enter in the contact and wholesale forms, including company name and contact details.
Account: if you create an account, your login details and order history.
Site usage: [PLACEHOLDER — analytics tool, if any] collects anonymised usage data such as pages visited and device type.

Why we use it

To process and deliver orders, answer enquiries, quote wholesale pricing, meet legal and accounting obligations, and understand how the site is used so we can improve it. We do not sell personal information.

Who we share it with

Delivery carriers (to ship your order), the payment provider (to take payment), our web host and email provider, and [PLACEHOLDER — analytics provider]. Each receives only what it needs.

Cookies

The site uses cookies that are necessary for the shop to work (cart, checkout, language choice) and, if enabled, analytics cookies. You can block cookies in your browser; the shop may not work correctly without the necessary ones.

How long we keep it

Order records are kept for as long as accounting law requires. Enquiry messages are kept for [PLACEHOLDER] months. Account data is kept until you ask us to delete the account.

Your rights

You can ask to see, correct or delete the personal information we hold about you, or object to how it is used, by emailing [EMAIL ADDRESS].

Changes

We may update this policy; the date of the latest version is shown here. Last updated: [DATE].